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savio's avatar
savio
Aspirant
Aug 04, 2021

Port Forwarding Randomly gets deleted - Nighthawk Mesh M80

I seem to be having the same issue that is found in this post:

https://community.netgear.com/t5/General-WiFi-Routers-Non/Port-Forwarding-randomly-deleted/m-p/1325629 

 

I set up Port Forwarding for my Plex Server.

 

It works fine for a few weeks, then all of a sudden, the Port Forwarding deletes itself.

 

A couple of things about my set-up:

  • I do have address reservations set for my NAS which the Plex Server is Housed on
  • I just tried disabling UPnP today after the third time of the Port Forwarding randomly deleting
  • I do try different ports but I get the same random auto-deleting of the Port Forwarding
  • My router/modem are automatically power cycled/rebooted everyday at 4AM
  • I did NOT have this issue with my previous Nighthawk Router - so it seems to be a glitch within the MR80
  • My Firmware version is: V1.1.46

 

Any help is greatly appreciated as I would like for my Plex Server to be stable in terms of its Remote Access.

9 Replies

  • It might help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

    The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.


    savio wrote:

     

    • I do have address reservations set for my NAS which the Plex Server is Housed on

    These are fixed on the router?

     

    Have you tried this?

     

    Search - NETGEAR Communities – Plex Server

     

    Lots of people asking about Plex.

     

    The MR80 is very different from the basic routers covered in this section, so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your MR80 hardware. That's probably here:


    Nighthawk Mesh System - NETGEAR Communities

    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

    • antinode's avatar
      antinode
      Guru

      > o My router/modem are automatically power cycled/rebooted everyday at
      > 4AM


         Why?

       

         What happens if you don't do that?  (Or check just before and after?)
      Are any other settings customizations lost at the same time?  (Are you
      seeing a loss of some particular customizations, or a complete settings
      reset?)

       

      > o My Firmware version is: V1.1.46

       

         Sounds unlikely.  Have you tried any others?

       


      > It might help [...]

       

         I'd be very interested in your explanation of how that could possibly
      help in explaining how port-forwarding settings might vanish on a
      router.  Or do you always post the same boiler-plate regardless of the
      actual problem?  Perhaps thinking about the actual problem would be
      helpful.  You may have done this already.  I can't tell from your
      message. 

      • savio's avatar
        savio
        Aspirant
        My modem is ARRIS Surfboard S33 DOCSIS 3.1 Multi-Gigabit Cable Modem with 2.5 Gbps Ethernet Port. It is a cable modem only - not a router.

        The reason for me power cycling daily, is that I was having issues with an old Motorola modem before, so I did buy this to power cycle it daily and refresh it and the router: Outlet Timer, NEARPOW Dual... https://www.amazon.com/dp/B07H1D267F?ref=ppx_pop_mob_ap_share

        I did try my set up without power cycling daily when I first switched over to the new nighthawk mesh, it did lose the port forwarding settings even when not power cycling daily.

        I hope this helps.