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Forum Discussion
katscornerrec
Apr 05, 2017Aspirant
PR2000
Lately I've been running into an issue with which wifi network my PR2000 is selecting. I have profiles set up for a few regular locations, which all work great - *when* the PR2000 selects the correct...
- Apr 06, 2017
Welcome to the community, katscornerrec
There are no other settings on the PR2000 other than specifying the preferred network that it connects to and supply the wireless security settings.
Can you try to relocate the router? It seems that the other signal is stronger.
Also, do you have the latest firmware installed on the router?
ElaineM
Apr 06, 2017NETGEAR Employee Retired
Welcome to the community, katscornerrec
There are no other settings on the PR2000 other than specifying the preferred network that it connects to and supply the wireless security settings.
Can you try to relocate the router? It seems that the other signal is stronger.
Also, do you have the latest firmware installed on the router?
katscornerrec
Apr 13, 2017Aspirant
Re firmware: Yes, I had just checked a day or so before my original posting, and no updates were found.
Re relocating: not possible at one site; the PR2000 is located at the one power outlet location where I can reach it from my mobile devices and it can reach the site wifi.
Re signal strength: according to the graph on the PR2000, both the site wifi and the xfinity wifi are comparable in strength. Besides that, it appears that when the xfinity wifi is detected, no further searching is done - it shows as the ONLY wifi in the area. When I log in as admin and force a refresh, it comes up with about 8 or 10 additional networks in the area including the one I want (as it should in the first place).
If I understand the concept of these "new" hotspots that are cropping up - the ones which are set up to be automatically preferred by mobile devices and not require a key - it seems that xfinity may be one such hotspot. If so, I believe that it is encoded in the connection protocol to prefer such networks over anything else, so that *my* actual preferred access point is being ignored. If this is the case, without any means to tell the PR2000 to specifically ignore such hotspots, there is nothing to be done other than what I am already doing - manually check and force re-connection as necessary.
As I may have mentioned in my OP, my phone and tablet attempted such ignore-all-in-favor-of-xfinity procedure, but with them I have the means of forcing a "forget" for those networks, which results in connection to the network I actually want.
Thank you for the input, I just wanted to see if there was a means of ignoring specific available wifi networks on the PR2000 as there is on my mobile devices, and this tells me that there is not. Not the answer I was hoping to find, but it is an answer nonetheless. Thank you. :-)
- ElaineMApr 14, 2017NETGEAR Employee Retired
You're very welcome.