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YelniPeto's avatar
YelniPeto
Follower
Jun 28, 2021

Problem with netgear router.

I have a Netgear wireless router. I have been trying to go into access control and rename devices so I can keep better track of what is what. For some reason certain devices change back to their original names even after I save it. What am I doing wrong?

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1 Reply

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Jul 02, 2021

    Hi YelniPeto,

     

    Good day!
     

    Welcome to NETGEAR Community!

     

    Thank you for reaching out. Were you able to change the device name before? Are using the app or web browser? What is the model of your router? Did you update the firmware?

     

    Please do not hesitate to let me know if you need further assistance. 

     

    Regards,

     

    Oliver

    Community Team