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Forum Discussion
istanbull83
Jul 11, 2018Follower
problems with router
I got this router for my house from walmart and it was a little slow so i tried going into the settings but i used the the basic username and password admin and password but it did not work and i looked at other things to use the different password and username and they did not work then i tried the recovery but it gave me security quesions I did not use like i dont even have a brother but i saw that you could press the pin button to reset it then it turned back on i still waited about 30 mins but i came back same results is there a way to fix this
Hi istanbull83,
Welcome to the community!
Please make sure that a proper factory reset is done. This link may help out.
Regards,
Dexter
Community Team
2 Replies
- DexterJBNETGEAR Moderator
Hi istanbull83,
Welcome to the community!
Please make sure that a proper factory reset is done. This link may help out.
Regards,
Dexter
Community Team
- DexterJBNETGEAR Moderator
Hi istanbull83,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team