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istanbull83's avatar
istanbull83
Follower
Jul 11, 2018
Solved

problems with router

I got this router for my house from walmart and it was a little slow so i tried going into the settings but i used the the basic username and password admin and password but it did not work and i looked at other things to use the different password and username and they did not work then i tried the recovery but it gave me security quesions I did not use like i dont even have a brother but i saw that you could press the pin button to reset it then it turned back on i still waited about 30 mins but i came back same results is there a way to fix this

  • Hi istanbull83,

     

    Welcome to the community!

     

    Please make sure that a proper factory reset is done. This link may help out.

     

    Regards,

     

    Dexter

    Community Team

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi istanbull83,

     

    Welcome to the community!

     

    Please make sure that a proper factory reset is done. This link may help out.

     

    Regards,

     

    Dexter

    Community Team

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi istanbull83,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team