NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Purchased a WNR2020 and no longer able to play "LINE: Disney TsumTsum" game
I replaced my old equipment with the NETGEAR N300 Wi-Fi Router with High Power 5dBi External Antennas (WNR2020v2) recently and now I am no longer able to access the LINE: Disney TsumTsum game on any device (phone or tablet) when connected to my home network. The error I get when trying to connect to the game is "Error code: -1 Unable to log in to game. Network is unstable. Please wait a while and try again" All other internet activity appears to work fine, and if I switch off the wifi on my phone or connect to a different wireless network away from home (phone and tablet), I am able to connect and play the game just fine. I left all the router settings as the default and double checked there are no blocked sites or parental controls on.
Does anyone have any ideas? I contacted the app creators if there were any special security settings required, but they were no help.
Just to update everyone, I did finally get this working (and I have no idea why it works). I set my DNS server to Google's public DNS servers and I'm able to successfuly connect to my game now. My ISP is Comcast.
6 Replies
Thanks for the suggestion...unfortunately still getting the same error and not able to connect to their servers to play.
Just to update everyone, I did finally get this working (and I have no idea why it works). I set my DNS server to Google's public DNS servers and I'm able to successfuly connect to my game now. My ISP is Comcast.