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artbyvessey's avatar
artbyvessey
Follower
Aug 15, 2017
Solved

R6020 Security

I would like to know how to increase the security of this router, so that other people cannot access our internet service and slow it down by eating up band width. Or, how to have more bandwidth, so that streaming programs through a Roku stick isn't interrupted during the middle of a program. If anyone can answer this and help me out, I would really appreciate it. Thank you.

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi artbyvessey,

     

    1. We highly recommend changing the router's admin password in addition to changing the router's WiFi password. The links below may help out.

     

    http://kb.netgear.com/app/answers/detail/a_id/20026

    http://kb.netgear.com/app/answers/detail/a_id/24096

     

    2. If your Roku and/or wireless devices are able to connect to the 5GHz band, you can have them connected to it for better speed. Also, it is best that you verify what your subscription speed is from your ISP and test if you are getting what you are paying for.

     

    Regards,

     

    Dexter

    Community Team

     

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi artbyvessey,

       

      I would like to follow up and check if you are still experiencing the issue.

       

      Regards,

       

      Dexter
      Community Team