Went to update my router like it said now it won't connect or anything. Power light blinks is all. I downloaded the nighthawk app and did it from there. What can I do to fix it? It really ticking me off.

Aspears32 wrote:Went to update my router like it said now it won't connect or anything. What told you to update the router? What did you do? What happened? Power light blinks is all. That is often bad news. It can mean that the firmware is bust. This can happen if the update went wrong or the router got interrupted in the process, by a power failure or network loss, for example. The first thing to try is just to turn the router off and on again. If the power light blinks after the router goes through the boot sequence, the next move would be to see if a reset can bring it back to life: How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support There is more severe, recovery reset, that you could try: Press reset for 30 seconds Keep pressing reset while removing power Keep pressing reset for another 30 seconds while apply power If that fails, you are into TFTP country. How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.

Netgear sent me a email telling me to update the router. Told me to go to my netgear night owl app and update it. No interruptions or anything. Now power button keeps blinking. I've unplugged it and turned back on still does it. So do I need to try to push the reset button?

Aspears32 wrote:Netgear sent me a email telling me to update the router. I hope that was a genuine email. They usually are bit there are some crooks out there. Beware anything you find with a Google search. Those email rarely tie on with a recent update. They just go out from time to time in what seems like a marketing wave to people who have signed u[ on MyNetgear. Aspears32 wrote:Told me to go to my netgear night owl app and update it. Is that the Nighthawk app? Did it find an update an and start to install it? I've unplugged it and turned back on still does it. So do I need to try to push the reset button? If the router is not working, and not getting a connection to the Internet, then a reset would be the nest step.

It took me to the nighthawk app and there was an update available. There isn't a reset button on it. There is a button but when I push it, it does nothing.

Aspears32 wrote:It took me to the nighthawk app and there was an update available. There isn't a reset button on it. There is a button but when I push it, it does nothing. The "button" on the R6020 router is a multi-purpose thing in the bang. The manual says: Press the button for more than 10 seconds until all the LEDs blink green. It also says: If the Power LED blinks slowly and continuously, the router firmware might be corrupted. Out of interest, how fast is your Internet service? If it is anything above 100 Mbps, you might want to replace it anyway. According to Netgear's manual for this device, not always the most reliable source of information, the LAN and WAN ports support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware.

R6020 update | NETGEAR Communities

14 Replies

michaelkenward
Guru
Nov 02, 2022
Aspears32 wrote:
Went to update my router like it said now it won't connect or anything.

What told you to update the router?

What did you do?

What happened?

Power light blinks is all.

That is often bad news. It can mean that the firmware is bust. This can happen if the update went wrong or the router got interrupted in the process, by a power failure or network loss, for example.

The first thing to try is just to turn the router off and on again.

If the power light blinks after the router goes through the boot sequence, the next move would be to see if a reset can bring it back to life:

How do I perform a factory reset on my NETGEAR router? | Answer | NETGEAR Support

There is more severe, recovery reset, that you could try:

Press reset for 30 seconds

Keep pressing reset while removing power

Keep pressing reset for another 30 seconds while apply power

If that fails, you are into TFTP country.

How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support

This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
- Aspears32
  Aspirant
  Nov 02, 2022
  Netgear sent me a email telling me to update the router. Told me to go to my netgear night owl app and update it. No interruptions or anything. Now power button keeps blinking. I've unplugged it and turned back on still does it. So do I need to try to push the reset button?
  - michaelkenward
    Guru
    Nov 02, 2022
    Aspears32 wrote:
    Netgear sent me a email telling me to update the router.
    
    I hope that was a genuine email. They usually are bit there are some crooks out there. Beware anything you find with a Google search.
    
    Those email rarely tie on with a recent update. They just go out from time to time in what seems like a marketing wave to people who have signed u[ on MyNetgear.
    
    Aspears32 wrote:
    Told me to go to my netgear night owl app and update it.
    
    Is that the Nighthawk app?
    
    Did it find an update an and start to install it?
    
    I've unplugged it and turned back on still does it. So do I need to try to push the reset button?
    
    If the router is not working, and not getting a connection to the Internet, then a reset would be the nest step.

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R6020 update