NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bob441
Apr 21, 2016Tutor
R6100 Drops out at least 3 times a week.
I tried replying to a earlier post on this issue but the post is closed.
It ended with what sounded like a decent fix by "JerryinDFW"
He said:
"I did a big reply to this already. I had the same issues. The culprit was the cable modem. Check your cable modem's "Gateway - DHCP" settings. I'd suggest you try setting your private addresses to begin at 192.168.0.10, and the "Number of CPEs" to at least 15. That solved all my issues. I did factory reset the R6100 after that, and it went into its setup, and I let it install as an Access Point and it's rock solid now. Also, I'd suggest you connect your PC or laptop to the cable modem via Ethernet, and disable any wireless adapters in your main device. This worked beautifully for me, and stopped all my disconnect issues. I can still connect my laptop (My primary device) via WiFi with no issues if I like."
I was wondering if somone or JerryinDFW could privide for deatiled instructions to a non-technical person.
I have Optimum Internet Service (modem) hard wire to R6100 Router. It drops out at least 3 times a week. I reset the power on the Router and it's good for a couple days. Then goes out again. I read in another forum that it could be coax cable in the wall to the modem. I eleimanted that concern by hooking the system up in the basement right where it comes in the house.
Just not good at all the settings stuff, if someone could explain that in more deatil.
Thanks
I found out my ISP provides free wireless routers (Sagemcom). I picked one up a few days a go and the wifi so far has not dropped out.
In ten or so years of going wireless, I have gone through 4 routers, the last one was the R6100 thinking the higher the cost the better the realibility. Do routers actually go bad over time?? Like 1-2 years ?? We'll see how this new one does, but at least now if it does go bad I can just return for a new one.
Thanks for all the help, Bob
18 Replies
- Disc0AspirantI'm with him...so to speak.
Reflashed, new/er cable modem & flush/renew dns, etc. Lengthier cat5e for main PC (forget about IT, I see a format...), Samsung smart tv great both 2.4 & 5gHz, Epson WF520 is great, with ink, but Apple IPhone 5s has consistently fluctuated. Used previous android with wi-Fi analyzer & neighbors have stronger signals. On a diff channel, radio at 100%, so phone is good only in close proximity. Even focused with parabola from flashing & router geographics. No other wifi gives it this grief. I'm still open to mobile as issue, but not seeing solutions for phone in forums, just poss router settings, etc. Cell receives inconsistent fluctuations thru days, not evident via other devices at home, nor in it away from home. FYI, parabolic dish from flashing gave nearly 40% signal boost but inconsistency continues when device not moving. Incompatible or incorrect settings in both... Why no ext antennae for N6100? Could I solder on?- DexterJBNETGEAR Moderator
Hi @bob441,
1. It looks like JerryinDFW had a modem-router combo installed which allowed him to install the R6100 as an access point.
2. Do you have a modem-router combo from the ISP installed or is it a stand alone modem?
3. If you have a modem-router combo and want to setup your router as an access point as well then you may refer to page 85 of the user manual linked below for the steps.
http://www.downloads.netgear.com/files/GDC/R6100/R6100_UM_11Jul13.pdf
4. Are all wireless devices affected?
5. Does the issue persist on both bands (2.4GHz and 5GHz)?
6. Does the connection drop on wired devices as well?
7. What is the firmware version of the router?
8. Have you tried resetting the router by pressing the factory reset button?
Regards,
Dexter
Community Team
- bob441Tutor
DexterJB,
Thanks for taking the time to help with my problem.
My tech knowledge is about a 5 from 1 to 10. So i'll do my best to answer your questions.
1) N/A
2) I have a stand alone modem. My ISP does not offer a combo.
3) N/A
4) Yes, all devices are affected, iphones, ipads, and laptop.
5) Not sure about the 2.4 vs. 5 GHz.
6) We don't have any hard wired devices, Cable TV still works, and Cable landline phone still works.
7) I have not tried to reset the router.
Thanks, Bob
- DexterJBNETGEAR Moderator
Hi @Disc0,
1. Does the iPhone 5s experience the issue on both the 2.4GHz and 5GHz band?
2. Do other wireless devices (other than smart TV and wireless printer) experience the issue as well?
3. Has the iPhone 5s experienced the issue with other wireless networks?
4. If it is looking like a signal issue for the iPhone, have you tried relocating the router?
5. The R6100 is designed to have internal antennas only.
Regards,
Dexter
Community Team