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Aleksander's avatar
Aleksander
Aspirant
Dec 01, 2018
Solved

R6120 drops connections on both wifi bands

Hello

 

I recently got a new Wi-Fi router and it seems it keeps dropping Wi-Fi connections. Unable to reach even the ruter itself via WiFi. Disconnecting and connecting power helps but only for few hours. Firmware version V1.0.0.46

 

Guest Network not enabled

Both Wifi bands enabled with separate SSIDs

WPA2-PSK [AES] on both of bands

Channel selection Automatic

 

Any idea about possible fix or root cause?

  • Thank You so much for Your quick and elaborate response. I realy appreciate that. The cpmpetency of Netgear in supporting their products is outstanding and thanks to You I was able to resolve the issue in no time. I will gladly recomment Netgear to my friends whenever asked for advice on network gear. It was a real pleasure visiting this forum. Once again Thank You s much. You are a definition of how customer support and community support should look like.

2 Replies

    • Aleksander's avatar
      Aleksander
      Aspirant

      Thank You so much for Your quick and elaborate response. I realy appreciate that. The cpmpetency of Netgear in supporting their products is outstanding and thanks to You I was able to resolve the issue in no time. I will gladly recomment Netgear to my friends whenever asked for advice on network gear. It was a real pleasure visiting this forum. Once again Thank You s much. You are a definition of how customer support and community support should look like.