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Forum Discussion

Obi-Quiet's avatar
Obi-Quiet
Aspirant
Dec 22, 2016
Solved

R6200v2 Guest passphrases don't work

Firmware: V1.0.1.14_1.0.14   A variety of devices can't connect -- but they see the guest access SSIDs just fine.    Access to non-guest SSIDs works great, with security and passphrases on. Acc...
Security
Troubleshooting
DexterJB's avatar
DexterJB
NETGEAR Moderator
Dec 29, 2016

Hi Obi-Quiet,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter

Community Team

Obi-Quiet's avatar
Obi-Quiet
Aspirant
Jan 03, 2017

Hi, thanks for the responses!

 

Yes, all devices that I have tried to use with the guest network have this problem.  I will generally have guests try the guest network, then revert to removing it's security just to get them connected.

 

I have not made any changes since I posted.

 

Before I go to the trouble and time of updating firmware and a factory reset (and the associated reconfiguration) can you tell me:

a. Has anyone reported this before?  If so, what was the solution?  (e.g. which firmware version fixed it, or whatever the fix was)

b. Is there any indication that a firmware between my current one and the most recent one corrects this problem?

 

It's basic enough I have to think someone else has run into it, and you will find it in your support database or internal release notes.

 

Thanks!