NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
dahntahn
Feb 08, 2022Aspirant
r6220 ac1200 problem changing username and password. hit enter and nothing happens
netgear50 r6220 ac1200
can't change username and password.
put in new username and password , hit Enter and nothing happens
I watched the video but it doesn't work
help me rhonda
5 Replies
Are you talking in the app?
Where are you changing it?
If its changing it to log into the router, the login name can't be changed. Its default is admin
And the password has to meet the 4x requirements. Are you meeting them?
- dahntahnAspirant
ill try the app, although its a dell laptop
- dahntahnAspirant
is the app on the netgear.com website
dahntahn wrote:
is the app on the netgear.com website
Not sure which "app" this is, but a good place to start is here:
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device.
dahntahn wrote:
put in new username and password , hit Enter and nothing happens
That could cover a lot of things.
What are you doing and where does it go wrong?