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R6220 crashes when attached to AT&T MicroCell
My ISP is a small local company whose incoming cable does not require a modem. Therefore, my cable plugs directly into my R6220 router. For several years prior to purchasing the R6220, I had a Netgea...
Thank you, Dexter. Appreciate all the information. Finally broke down and called Netgear, willing to pay for support call. Got settings changed, but it didn't fix my problem. Oh well. Guess I'll have to get a different brand of router or change wireless carriers.
Hi MemmysMamaw,
1. What is the firmware version of the router?
2. Please make sure that the extender is configured correctly that it is connected to the router.
3. Please make sure that there are other devices that are able to go online when connected to the extender.
4. You can check port forwarding for the ports that need to be opened. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/24046
5. Make sure Access Control is not enabled. Go to Advanced > Security > Access Control.
Regards,
Dexter
Community Team
Dexter,
Thank you SO much for responding to my issue. Sure thought you'd solved my problem when I discovered that my extender was, in fact, not configured for my router! However, after fixing that I still don't have the MicroCell working. So, to answer your questions:
1. My router firmware version is V1.1.0.34_1.0.1.
2. My extender is NOW connected to the router (how embarrassing).
3. My laptop went online (and showed up as a wired device on the router) when I wired it to the extender. It's the only device I have with an Ethernet port to test.
4. The port forwarding, port configuration for the TCP and UDP ports, port blocking, fragmented packets, NAT filtering, MAC addresses, etc. are totally foreign to me and I appreciate the link you sent, but I get an error every time I try to access it. I'd actually seen the link in another chat and tried to access it from there but got the same error.
5. Access control is not enabled.
Again, thank you for your assistance.