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Forum Discussion
MemmysMamaw
May 06, 2017Aspirant
R6220 crashes when attached to AT&T MicroCell
My ISP is a small local company whose incoming cable does not require a modem. Therefore, my cable plugs directly into my R6220 router. For several years prior to purchasing the R6220, I had a Netgea...
- May 12, 2017
Thank you, Dexter. Appreciate all the information. Finally broke down and called Netgear, willing to pay for support call. Got settings changed, but it didn't fix my problem. Oh well. Guess I'll have to get a different brand of router or change wireless carriers.
DexterJB
May 09, 2017NETGEAR Moderator
Hi MemmysMamaw,
1. What is the firmware version of the router?
2. Please make sure that the extender is configured correctly that it is connected to the router.
3. Please make sure that there are other devices that are able to go online when connected to the extender.
4. You can check port forwarding for the ports that need to be opened. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/24046
5. Make sure Access Control is not enabled. Go to Advanced > Security > Access Control.
Regards,
Dexter
Community Team
DexterJB
May 10, 2017NETGEAR Moderator
- MemmysMamawMay 12, 2017Aspirant
Thank you, Dexter. Appreciate all the information. Finally broke down and called Netgear, willing to pay for support call. Got settings changed, but it didn't fix my problem. Oh well. Guess I'll have to get a different brand of router or change wireless carriers.