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R6220 Internet LED not working
As of maybe two hours ago, I can no longer connect to my router. I still have a connection if I plug my pc into the modem, but that's a PITA. Any suggestions? Resetting does nothing. I tried that tip where you plug a cable into LAN 1 and WAN and the LED worked, if that helps
What are all the lights on the router doing?
What modem are you using?
did it randomly stop or what were you doing when it disconnected?
Can you hardwire into the router to access the gui?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.
14 Replies
What are all the lights on the router doing?
What modem are you using?
did it randomly stop or what were you doing when it disconnected?
Can you hardwire into the router to access the gui?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.What are all the lights on the router doing?
- Power light is solid green. Wi-Fi light is blinking, WPS light is on.
What modem are you using?
- Surfboard SB6141
Did it randomly stop or what were you doing when it disconnected?
- Randomly stopped at like 9:30 this morning, was on my PS4
Can you hardwire into the router to access the gui?
- Can I do that if there's no signal?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.- No, I'll try that now
kchumps wrote:What are all the lights on the router doing?
- Power light is solid green. Wi-Fi light is blinking, WPS light is on.
What modem are you using?
- Surfboard SB6141
Did it randomly stop or what were you doing when it disconnected?
- Randomly stopped at like 9:30 this morning, was on my PS4
Can you hardwire into the router to access the gui?
- Can I do that if there's no signal?
Have you tried a factory reset? Push and hold reset while its powered on for 7-15 seconds. The lights should change.- No, I'll try that now
the lights are on which is a good sign.
You don't need to access it via wifi. You can hardwire a device to the router. Its how I recommend everyone for whenever they're updating firmware to do it.
wifi blinking usually means data is transmitting/receiving. Which is a good sign.
Did you try rebooting both the modem and router?
Make sure to power up the modem first. give it a few minutes and then boot the router.
Many times if your wifi/ethernet are working but you're getting "no internet available" it can be a modem issue. go to 192.168.100.1. This should be the ip address for the modem. You can log into it and see its modem connections page. Take a screen snip of that and post it back if the rebooting/resetting doesn't fix the issue.