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Forum Discussion

gumby2's avatar
gumby2
Aspirant
Feb 26, 2017
Solved

R6220 readyshare not working with new genie for iOS

I was using readyshare on my R6220 all afternoon with no issues under the old iOS app.  I upgraded to firmware version V1.1.0.34 on my router earlier in the afternoon and still things worked fine.  I...
3.1.10
Apps
Genie
iOS
R6220
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Mar 01, 2017

    Hi gumby2,

     

    Are you referring to the ReadySHARE option on the app? If yes, it should still be there. If not, please try uninstalling then re-installing the app. Also, please check if the issue persists on another iOS device.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Mar 01, 2017

Hi gumby2,

 

Are you referring to the ReadySHARE option on the app? If yes, it should still be there. If not, please try uninstalling then re-installing the app. Also, please check if the issue persists on another iOS device.

 

Regards,

 

Dexter

Community Team

  • gumby2's avatar
    gumby2
    Aspirant
    Mar 02, 2017

    Thanks DexterJB!

     

    Yes, I was referring to ReadySHARE option on the app.

     

    Uninstalling and re-installing the app worked - I'm not sure why I didn't think of that before.

     

    -gumby2

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Mar 03, 2017

      Hi gumby2,

       

      You are welcome.

       

      Regards,

       

      Dexter

      Community Team