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Retired_Member's avatar
Retired_Member
Apr 06, 2019
Solved

R6220 v1.1.0.86 cannot connect to facebook and google sometime

My new R6620 cannot connect to facebook and google sometime when update to v1.1.0.86, if I back to v1.1.0.80, it solved the problem but it will have high ping in online games?

Any help?

  • DexterJB's avatar
    DexterJB
    Apr 19, 2019

    Hi Retired_Member,

     

    Welcome to the community!

     

    If you haven't yet, we recommend resetting the router to factory settings after the update. The steps are described here. Let us know how it goes.

     

    Dexter

2 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 19, 2019

    Hi Retired_Member,

     

    Welcome to the community!

     

    If you haven't yet, we recommend resetting the router to factory settings after the update. The steps are described here. Let us know how it goes.

     

    Dexter

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 22, 2019

    Hi, 

     

    Were you able to get this sorted out?

     

    Dexter