Was getting super slow speeds, so I checked and updated the firmware to v1.0.4.12_10.1.15. Since then my 2.4 and wired connections keep dropping. I cannot get it reconnected unless I reset the router. All 5 ghz connections have zero problems.

Hi dicey217, 1. When you say reset, are you referring to pressing the small reset button in the back of the router? 2. If yes, please try re-flashing the firmware then do a factory reset. The links below may help out. http://kb.netgear.com/app/answers/detail/a_id/23960 http://kb.netgear.com/app/answers/detail/a_id/9665 Regards, Dexter Community Team

R6250 firmware update and now dropping 2.4 connections and wired connections every 10 min

3 Replies

DexterJB
NETGEAR Moderator
Aug 15, 2017
Hi dicey217,

1. When you say reset, are you referring to pressing the small reset button in the back of the router?

2. If yes, please try re-flashing the firmware then do a factory reset. The links below may help out.

http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665

Regards,

Dexter

Community Team
- DexterJB
  NETGEAR Moderator
  Aug 20, 2017
  Hi dicey217,
  
  I would like to follow up and check if you are still experiencing the issue.
  
  Regards,
  
  Dexter
  Community Team
  - dicey217
    Aspirant
    Aug 24, 2017
    I tried all of that without any luck. I just gave up and purchased a new router. Thanks anyway.

Forum Discussion

R6250 firmware update and now dropping 2.4 connections and wired connections every 10 min