NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R6250 Intermittent WIFI Connection
greetings....connecting via cable with my laptop to the R6250 is fine. But the wifi is going up/down constantly. It doesn't stay up for more than a second or so then goes out for a second or so and then back up.... probably is ~ 5 years old so I've gotten my money's worth but any thoughts otherwise??
Actually we can close this one. So I compared with another device - and it stayed locked on the wifi and was not going up/down .....turns out it was a different wifi network. there are 2 - the one with the problem was on "OurNetwork" while the other device was on "OurNetwork-5Ghz"..... so simply changed device 1 to use the other network connection and all is fine.
5 Replies
What firmware are you running on it?
Have you checked the power supply on it? I wouldn't necessarily buy one but if you had one from a different device that matched voltages and amperage, you could see if that helps. This could cause the wifi issues and would be an easy way to troubleshoot?
Another thing people can always try is a reset of the device. Firmware can get corrupted from power surges or other issues and sometimes a hard reset or firmware reinstall can help resolve these issues.
Here's your support site. There's different versions of the R6250 so make sure you select your version from the correct drop down box. It'll have firmware, manuals, and install guides.
how does one know the firmware version?
given we've had the device ~5 yrs a power voltage/amp issue is perplexing......
does the reset wipe out the password too?
Actually we can close this one. So I compared with another device - and it stayed locked on the wifi and was not going up/down .....turns out it was a different wifi network. there are 2 - the one with the problem was on "OurNetwork" while the other device was on "OurNetwork-5Ghz"..... so simply changed device 1 to use the other network connection and all is fine.
