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Forum Discussion

Agolz12's avatar
Agolz12
Aspirant
Dec 21, 2015
Solved

R6250 router seems to be slowing down my internet connection

Hi I have a R6250 router with the V1.0.4.2_10.1.10 firmware. I have been noticing a slow internet connection and I think I have the problem pinned down to the router. I plugged in directly to the mod...
Hardware
Troubleshooting
  • Agolz12's avatar
    Agolz12
    Dec 31, 2015

    I got the problem fixed. I got a new router from my internet service provider, they gave me a R6300 and I experienced the exact same problem. I had a tech come out and he hooked up an older Netgear WNDR 3800 router and it solved my issues, I'm now getting the speed I should be through WIFI. I believe it was a problem with the R6000 series, maybe a firmware issue?

Agolz12's avatar
Agolz12
Aspirant
Dec 21, 2015

My modem is a Ubee U10C035. It's  a cable modem provideded by the ISP

DexterJB's avatar
DexterJB
NETGEAR Moderator
Dec 21, 2015

Hi Agolz12,

 

1. Does the issue affect all wireless devices?

2. What speed are you getting from the devices that are wired to the router?

3. Does the issue happen on both bands (2.4GHz and 5GHz)?

4. have you tried changing the MTU?

 

Regards,

 

Dexter

Community Team

 

  • Agolz12's avatar
    Agolz12
    Aspirant
    Dec 21, 2015

    1. it affects all wireless devices

    2. I'm getting roughly the same speeds when wired to router or through router wifi.

    3. I don't think my wireless card supports 5 mhz

    4. I tried dropping the MTU to 1400 and it didn't seem to make a difference.

    • Agolz12's avatar
      Agolz12
      Aspirant
      Dec 22, 2015

      Here's a new strange layer to this whole problem. I've noticed that between 5-6 each night the wifi almost grinds to a halt. I was clocking less than 1 MBPS through the wifi, when I plugged straigh into the modem I got 60 MBPS. I used Wifi Analyzer and didn't see anything new on the channels and I don't believe any new sources of interference were introduced at that time.