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Forum Discussion
csmaslin
Dec 13, 2017Guide
R6300v2 - Radio Drop outs on transmitter
I feel compelled to share my frustration with Netgear and their customer support system. I will begin to say this issue is on the third netgear router all different models. I purchased this unit vi...
- Dec 19, 2017
Here is a follow-up. I found the instance of carrier failure of the 5gz was extremely reduced but not completely gone. There is an FCC requirement that if a carrier drifts outside the allocated bandwidth it has to cease transmission in order not to interefere with adjacent carriers. Many modem manufacturers have a built- in software routine to monitor and shut- down incase this occurs. In this case, I believe the hardware is at fault and in order to comply with the regualtion the Router initializes itself ( reboot). Software controlled variable-oscillators (contolled by voltage) are what contols the frequencies and channelization. Normally I would think that this would be a firmare issue, but in my case the router had been functioning correctly for at least 90 days. So my hypotheses is that it is hardware, probably voltage drop from a 5v regulator. I would need schematics to trace it down. But the issue is moot. I bought a Linksys WAP and it arrived last night and all is well in Mudville today. I am done with Netgear.
brahmaman1
Dec 19, 2017Initiate
Same issue with my router. I think it has to do with the firmware. There are post all over about these crappy routers and the support from ole Netgear. They will not see anymore of my $$$. I am going to try shutting off one of the radios as you suggested to see if the constant signal drop offs stop. Thank you for posting this since Netgear cannot support their own product.
- csmaslinDec 19, 2017Guide
Here is a follow-up. I found the instance of carrier failure of the 5gz was extremely reduced but not completely gone. There is an FCC requirement that if a carrier drifts outside the allocated bandwidth it has to cease transmission in order not to interefere with adjacent carriers. Many modem manufacturers have a built- in software routine to monitor and shut- down incase this occurs. In this case, I believe the hardware is at fault and in order to comply with the regualtion the Router initializes itself ( reboot). Software controlled variable-oscillators (contolled by voltage) are what contols the frequencies and channelization. Normally I would think that this would be a firmare issue, but in my case the router had been functioning correctly for at least 90 days. So my hypotheses is that it is hardware, probably voltage drop from a 5v regulator. I would need schematics to trace it down. But the issue is moot. I bought a Linksys WAP and it arrived last night and all is well in Mudville today. I am done with Netgear.