NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

csmaslin's avatar
Dec 13, 2017
Solved

R6300v2 - Radio Drop outs on transmitter

I feel compelled to share my frustration with Netgear and their customer support system.  I will begin to say this issue is on the third netgear router all different models.  I purchased this unit vi...
  • csmaslin's avatar
    csmaslin
    Dec 19, 2017

    Here is a follow-up.  I found the instance of carrier failure of the 5gz was extremely reduced but not completely gone.  There is an FCC requirement that if a carrier drifts outside the allocated bandwidth it has to cease transmission in order not to interefere with adjacent carriers.  Many modem manufacturers have a built- in software routine to monitor and shut- down incase this occurs.  In this case, I believe the hardware is at fault and in order to comply with the regualtion the Router initializes itself ( reboot). Software controlled variable-oscillators (contolled by voltage) are what contols the frequencies and channelization. Normally I would think that this would be a firmare issue, but in my case the router had been functioning correctly for at least 90 days.  So my hypotheses  is that it is hardware, probably voltage drop from a 5v regulator.  I would need schematics to trace it down.  But the issue is moot.  I bought a Linksys WAP and it arrived last night and all is well in Mudville today.   I am done with Netgear.