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Frame
Sep 09, 2021Aspirant
R6300v2 error message
After I updated firmware to version V1.0.4.52_10.0.93 on my R6300v2 I'm getting the following message after typing in new URL:
"Hmm. We’re having trouble finding that site.
We can’t connect to the server at gearhead.netgear.com.
If that address is correct, here are three other things you can try:
Try again later.
Check your network connection.
If you are connected but behind a firewall, check that Firefox has permission to access the Web."
After refreshing browser (Firefox or Chrome) I usually able to open a site.
Any ideas why?
May be it's time to get new router?
Thank you in adwance for your help.
3 Replies
Anytime there's issues after a firmwware update, the first step I usually recommend is a factory reset and reinstall.
Have you tried this?
- FrameAspirant
If I do a factory reset will I lose all settings? Is there the way how save them?
You can take a backup of the settings but if its an old setting causing the issue, restoring it is just going to restore the problem.
What you can do, try making a backup configuration.
Then reset and restore the backup.
If you still have the issue, the reset and manually reinstall it without using the backup.