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Forum Discussion

Timberwolfer21's avatar
Dec 30, 2016
Solved

R6300v2 NAT not available Xbox One

My son is trying to chat online on Xbox One, but gets an error message saying that his chat is blocked. Support forums told me to check my settings and when I do, it tells me NAT is unavailable. Can s...
  • DexterJB's avatar
    Jan 03, 2017

    Hi Timberwolfer21,

     

    1. What is the firmware version of the router?

    2. It is possible that you will need to forward ports for the XBOX chat service to work. You can check which ports to forward and once you have that information, you may find the link below helpful.

     

    http://kb.netgear.com/app/answers/detail/a_id/24046

     

    Regards,

     

    Dexter

    Community Team