NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
codem1966
Dec 09, 2020Initiate
R6350 Dead after update, can't factory reest either.
I have had this router for about 2-year and normally I stay away from fireware updates because it's been my experience with these routers that something always goes wrong. I should have listen to my instincts.
Since it was 2 year and there are more security threats than ever (or at least what we've been told), I'm thinking I guess I better update the firmware. Imagine my surprise when it DID NOT WORK !!!! SOB... I'm so frecking pissed. The router is totally fragged. It won't even factory reset... just sets there and the power light blinks... for over an half an hour... just taunting me with "blink"..."blink"...."blink".
And since it's outside it's warranty time... as if it was DESIGN to frag up at this point after downloading the new firmware, I'm stuck with a dead router. So rule of thumb.. if you are outside of your warranty.. .don't update the firmware.. you do it at your own risk.. and that may cost you another router.
Now...if by chance..someone has resolve the same issue with the same router, let me know. I done all the different factory reset suggestions...even holding my breath for 30 seconds while rubbing my tummy and jumping in a circle. That did not work either.
SO.. if this isn't fix soon.. I guess I'll be off to Best Buy to pick up a Linksys or something else.. I'm not going to buy another Netgear simply to reward the company for faulty or faulty by design worksmenship.
> [...] the power light blinks... [...]
You may be a candidate for the TFTP recovery scheme. See, for
example:https://community.netgear.com/t5/x/x/m-p/1622096#M102004
> And since it's outside it's warranty time... [...]"it's" can't be right in both those places.
2 Replies
> [...] the power light blinks... [...]
You may be a candidate for the TFTP recovery scheme. See, for
example:https://community.netgear.com/t5/x/x/m-p/1622096#M102004
> And since it's outside it's warranty time... [...]"it's" can't be right in both those places.
- codem1966Initiate
Thanks. This worked. Had to to slightly change the procedure. If I hold the factory reset for 10 secs after the reboot, the power and USB lights alternate blinking and the router did not appear receptive to taking a file. When powering back up, I stopped holding the factory reset button and the power light came on at started to blink. at that point, I used TFTP from windows 10 command prompt to "put" the fireware file to the router. It took the file and then after about 10 minutes all lights when off... and it looked to be dead again. A walked away for about 30 minutes... came back.. still looked dead. I powered it off and back on and power light came on, stopped blinking and the wireless light was also on. So I knew something different happened at least. Was able to login to the router and all my previous settings were there with the update.... so now its working.. which is great.
This looks to be a common issue with these routers from NetGear. I hope they address it. If it was for this help I would of ended up trashing this router and purchased a router from a different company.
Thanks again for the help!