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Forum Discussion
Solved
R6400 daily disconnect from modem
Router disconnects from the modem ever since the ISP upgraded my service to 100-200 Mbps and the firmware was upgraded.
Support says there is no hardware defect, but nothing else has changed. T...
I reset the router to factory settings, then upgraded immediately to the latest firmware. That resolved both issues I was having.
FYI, I would not trust Netgear to correctly do automatic firmware updates given these issues.
Hi c_sw,
Welcome to the community!
Please keep us posted on the result of the reset and/or the firmware rollback.
Dexter
Community Team
I reset the router to factory settings, then upgraded immediately to the latest firmware. That resolved both issues I was having.
FYI, I would not trust Netgear to correctly do automatic firmware updates given these issues.