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Forum Discussion
CaptainBetty
Apr 18, 2023Initiate
R6400 dies when an older Fire Tablet in in range or attempts to connect
Super weird issue with my R6400 (v2 I think).
I use my router for my live sound company. Occasionally bands/musicians will connect to my Wi-Fi to adjust their monitors. It's been rock solid and performs well.
However, there's a band I occasionally work with, and their bass player has an older Amazon Fire Tablet (unsure of model/version). For whatever reason, if that tablet is on and in range, it will kill my router. The router will just go down and reboot. First time I experienced this was 2yrs ago while I was running them on a local morning TV show and the router and my connection to my mixer goes dead while they're live on TV. Talk about panic mode! No audio drop out but I had no control over the mixer until it came back online - only to continue to go up and down while performing.
Yes my router is up-to-date.
I've only experienced this issue with this one device. So now I just tell him he can't use it.
Any ideas what's happening? Anything I can do or check?
I've had this issue before and sadly, I just switched routers versus trying to fix it.
Usually something within the device (tablet) causes a loop and causes issues.
Its tough to pinpoint because it forces the reboot and clears the logs.
You can always try disabling the logging features and see if that's whats causing it.
Or upgrade routers as that's a pretty base model gigabit router.
3 Replies
I've had this issue before and sadly, I just switched routers versus trying to fix it.
Usually something within the device (tablet) causes a loop and causes issues.
Its tough to pinpoint because it forces the reboot and clears the logs.
You can always try disabling the logging features and see if that's whats causing it.
Or upgrade routers as that's a pretty base model gigabit router.
- CaptainBettyInitiate
Thanks for the response. Greatly appreciate your input.
On one hand, I have no issues with this router 99.9% percent of time. It's just this one band I work with and this one guy's tablet that, for whatever reason, just kills my router.
On the other hand, yeah, it might be time to upgrade.
Try enabling the guest network and seeing if it causes issues on the guest network. It might work fine on there.