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Forum Discussion
steakhouse
Sep 08, 2017Tutor
R6400 guest wifi disables regular wifi
I searched the forum but couldn't find a similar case. I have a R6400 wifi router and would like to also enable the guest wifi. But when I do it, the regular wifi on the same band will disappear and...
- Sep 14, 2017
Hi steakhouse,
1. Have you tried resetting the router?
2. Have you tested other firmware versions?
3. Have you tried changing the wireless channel for either/both bands?
4. What is the WiFi LED activity when the issue occurs?
Regards,
Dexter
Community Team
DexterJB
Sep 14, 2017NETGEAR Moderator
Hi steakhouse,
1. Have you tried resetting the router?
2. Have you tested other firmware versions?
3. Have you tried changing the wireless channel for either/both bands?
4. What is the WiFi LED activity when the issue occurs?
Regards,
Dexter
Community Team
DexterJB
Sep 17, 2017NETGEAR Moderator
Hi steakhouse,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team