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Solved
R6400 Router Intermittent Internet Issues
My R6400 randomly looses it wireless connection for a few seconds. It appears to still have a connection to my cable modem. A few seconds later it is back up and working as though there was no proble...
I got it fixed for now, what pain. I flashed the software, but then I had to hard reset the router about 40 to 50 times. I would test it after each reset, I would wait 4 to 5 minutes to make sure it was up. It would not make a connection to my cable modem until I had reset it several times. Then all of a sudden it was working and I could reset all of my custom setting. I could not reinstall my settings to the router, it did not stay up when I tried it. So I had to reset it several more times, set it up again. It was a real pain have to reset it so many times and manually reconfigure it.
Hi tdhillson,
1. Please try hardwirng a computer to the router to confirm if the wired connection from it is also affected.
2. If the wired connection is affected you can try changing the MTU. You may refer to the links below.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
3. If it is only the wireless, you can try using a WiFi analyzer app/program to check for the best channel.
http://kb.netgear.com/app/answers/detail/a_id/23783
4. If the issue persists, you can try reflashing the firmware.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
I got it fixed for now, what pain. I flashed the software, but then I had to hard reset the router about 40 to 50 times. I would test it after each reset, I would wait 4 to 5 minutes to make sure it was up. It would not make a connection to my cable modem until I had reset it several times. Then all of a sudden it was working and I could reset all of my custom setting. I could not reinstall my settings to the router, it did not stay up when I tried it. So I had to reset it several more times, set it up again. It was a real pain have to reset it so many times and manually reconfigure it.