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Forum Discussion

packermans4's avatar
packermans4
Follower
Aug 31, 2017
Solved

R6400/AC1750 sudden drop in wireless speed

Have had an R6400/AC1750 running my wired and wireless cable (Medicaom) connections since 10/2016 with no issues. Did a firmware upgrade a few months ago with no consistent/obvious problems, although...
AC1750
slow wireless
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Sep 05, 2017

    Hi packermans4,

     

    1. What is the firmware version of the router?

    2. Have you tried using a WiFi analyzer and changing the wireless channel?

    3. Does the issue persist on both bands (2.4GHz and 5GHz)?

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 05, 2017

Hi packermans4,

 

1. What is the firmware version of the router?

2. Have you tried using a WiFi analyzer and changing the wireless channel?

3. Does the issue persist on both bands (2.4GHz and 5GHz)?

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 12, 2017

    Hi packermans4,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team