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Lew_the_travele's avatar
Lew_the_travele
Aspirant
Jan 06, 2023

r6400v2 - slow to sync connected to Spectrum Cable end

I have had this Netgear Router for just about 2 years.
Without any changes in system or service, the router began have trouble syncing to any devices.
There is a latent period of 3 -10 seconds when opening new url.

It sometimes can be cured by switching to a the alternate 2.8 network but usually must reboot wifi modem.
firmware v1.0.4.106

 

Is this the sign of incipient failure?

 

Troubleshooting

5 Replies

  • plemans's avatar
    plemans
    Guru
    Jan 06, 2023

    There's a newer firmware. 1.0.4.128

    you might try installing that and doing a factory reset/reinstall. 

  • michaelkenward's avatar
    michaelkenward
    Guru
    Jan 06, 2023
    Lew_the_travele wrote:


    Without any changes in system or service, the router began have trouble syncing to any devices

     

    What does "syncing " mean? Establishing a wifi connection? Something else?

    • Lew_the_travele's avatar
      Lew_the_travele
      Aspirant
      Jan 06, 2023

      Sorry, I am decidedly non-technical.

      I will click on a url, some time goes by- a couple of seconds, the url appears in the address line, again some time (seconds) passes and then the content appears.

       

      I have tried to update firmware through the 'Nighthawk' app but always get an error message. 'there was a problem checking firmware update.'

      • michaelkenward's avatar
        michaelkenward
        Guru
        Jan 06, 2023
        Lew_the_travele wrote:


        I will click on a url, some time goes by- a couple of seconds, the url appears in the address line, again some time (seconds) passes and then the content appears.

         

        OK. Browsing. Not something I usually associate with "syncing", which could mean many tbhings. Sadly, there can be lost of things that get in the way of browsing.

         

        Does it happen with a different browser?

         

        I have tried to update firmware through the 'Nighthawk' app but always get an error message. 'there was a problem checking firmware update.'

         

        The app is not the best way to update.

         

        There are a couple of other options. This is the safest and  mostb rfe;iable:

         

        How do I manually upgrade firmware to my NETGEAR router? | Answer | NETGEAR Support

         

        It can also seem a bit intimidating. So another options is the browser graphical user interface (GUI).

         

        Manuals are always a good place to start.

        Visit the support pages:

        Support | NETGEAR

        Feed in your model number and check the documentation for your hardware.

        That page will also have any software, firmware and drivers for your device, if they exist.

        Check the section in the manual on updating the firmware.