NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

EFG588's avatar
EFG588
Aspirant
Aug 25, 2022

R6400v2 Multiple Odd Disconnections (New Thread)

R6400v2

Firmware - V1.0.4.128_10.0.104

Small Business Workloads

>10-12 connected devices

>3 Devices on static routes

>.2 - .10 reversed for Address Res Table

>NAS (LAN) and 2 printers (Wifi)

>DCHP 11-254

>Multiple laptops/ Phones

2.4 on channel 8

5 on channel 161

 

Weird Issues encountered after firmware update -

>Long connection times to router

>Can connect, but no internet connection (internet connection is fine) -

Fixed with router power cycle

Happens on multiple devices.

This is now a daily occurrence and is causing significant disruption. Ive tried about everything under the sun to find the issue. Anyone have a fix, or know if the recent firmware is bugged, or is the router dying. 1 year of use.

 

ADDING

 

Armor is enabled as well

No control over modem, as its tied into our building contract. Its either on a VM VPN network, or a VPN network.

2 Replies

  • I'm having a hard time working out what the problem is here.

     

    Take this:

     


    EFG588 wrote:

    >Can connect, but no internet connection (internet connection is fine) -

     


    What does it mean?

     

    What "can connect"?

     

    What says "no internet connection"?

     

    Do you actually have an Internet connection?

     

    You have provided lots of useful details of what is on your network, but the description of problems is a bit terse.

     


    No control over modem, as its tied into our building contract. Its either on a VM VPN network, or a VPN network.

    Those local networks can be a pain to understand.There aren't many people her familiar with that sort of network.

     

    Buildings sometimes come with a central router. So bolting another router on to them can cause grief.

     


    Anyone have a fix, or know if the recent firmware is bugged, or is the router dying. 1 year of use.

     

     

    It should die that young. There are various things that you can try, starting with a factory reset and fresh installation.

     

    You can also roll back to earlier firmware. If that fixes it, then your theory about bugged firmware might hold.

     

     

    I don't recall seeing a pile of similar complaints about new firmware on this router. Other issues maybe:

     

    Search - NETGEAR Communities – R6400v2 firmware

    • Sassybug13's avatar
      Sassybug13
      Aspirant

      I am having the same issue. Router wifi connections are being lost every 3-4 days. Hard wired connections are fine but wifi must have power reset to device to get it working again.

       

      My only thought is firmware upgrade so I am going to check on if it can be dropped back down. But this is jumping up and down on my very last nerve.  TIA for any assistance or suggestions.