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Forum Discussion
RAX8000 issues with P2P such as Homepod, Smart Camera, Casting ect
So i'ev had my RAX8000 for a few years now. But i'll intemitently have issues with random casting devices not showing up for example my homepod is on and working but it won't show up on casting lists on my phone, or vice versa for my HUE Lights showing up on Homekit, my camera's showing up ect.
Any ideas on resolutions? Anything connected via Ethernet has no issues (such as my PC or Apple TV)
1 Reply
Are you referring to a R8000? Please confirm model model. RAX8000 is not valid model#.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.Something to comtact the mfr of these IoT devices for additional help and information regarding there product.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
