NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
khudsn7
Jul 07, 2018Star
RBR50 stopped working this morning
RBR50 and RBS50
This morning I got up and immediately noticed the purple light flashing on my satilite. I checked my computer and had no network connection to orbi RBR50. After trying everything I could think of, I finally did a factory re-boot(put small pin into hole for over 10 seconds and solid orange light turned to blinking.) Check computer and now, I see orbi41 listed in dropdown of all networks available. But now, it says password is incorrect. Before you suggest this, I have already tried several times the default password, "password". Still same thing. Keeps saying password incorrect. I have tried the password I set up before, does not work either. Tried factory re-boot several times now, with no luck. I can NOT get pass the point where I see the orbi41 in the dropdown list of networks, but when I select it, it constantly ask for a password and will NOT take anything I put into it. I can not reach the login in page of the router using a browser either. PLEASE, PLEASE help. Very frustrated!!!
Ken
> [...] did a factory re-boot(put small pin into hole for over 10
> seconds and solid orange light turned to blinking.) [...]
That's a settings "reset", not a simple "re-boot".
> [...] now, I see orbi41 listed in dropdown of all networks available.
> But now, it says password is incorrect. Before you suggest this, I have
> already tried several times the default password, "password". [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for "Types of
Logins" and "Factory Settings". "password" is not the default
password/passphrase for a wireless network connection.
> [...] will NOT take anything I put into it.
Think for a moment about how little useful information that
non-description conveys to the non-psychics in your audience.
1 Reply
> [...] did a factory re-boot(put small pin into hole for over 10
> seconds and solid orange light turned to blinking.) [...]
That's a settings "reset", not a simple "re-boot".
> [...] now, I see orbi41 listed in dropdown of all networks available.
> But now, it says password is incorrect. Before you suggest this, I have
> already tried several times the default password, "password". [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for "Types of
Logins" and "Factory Settings". "password" is not the default
password/passphrase for a wireless network connection.
> [...] will NOT take anything I put into it.
Think for a moment about how little useful information that
non-description conveys to the non-psychics in your audience.