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Fredbird82's avatar
Fredbird82
Aspirant
Feb 17, 2018
Solved

Ready Share does not work

I connected a WD external hard drive to my router.  I cannot access it per the instructions.  I tried \\readyshare and it doesn't work.  What am I doing wrong?  The NetGear genie sees the external ha...
  • DexterJB's avatar
    Feb 18, 2018

    Hi Fredbird82,

     

    1. What is the firmware version of the router?

    2. What is the operating system of the computer you are accessing it from?

    3. Have you tried using another computer to access the ReadySHARE drive?

    4. Have you tried accessing it via http or ftp?

    5. Have you tried using another storage device (USB flash drive)?

    6. What is the model number and capacity of the drive you are using?

     

    Regards,

     

    Dexter

    Community Team