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conradmetz's avatar
conradmetz
Aspirant
Oct 04, 2015
Solved

ReadySHARE flash drives disappeared from network

Previously I could access the flash drives connected to my WNDR4500(v2) by clicking on "Network" under "Computer" on my Windows 7 desktop. As of yesterday, the flashdrives have disappeared at that location. I can access them by opening Netgear Genie, clicking on ReadySHARE, and then clicking on the router's address. The flash drives then appear and I can copy/write normally. This is a cumbersome procedure. What has happened? I made no changes to my system, other than routine Windows Updates.

  • It turns out that the solution is really much simpler. Instead of approaching the situation through Computer/Network, simply enter Netgear Genie, click through the ReadySHARE choices, and click on the router address. When the flashdrive appears, right click on it and select "Map network drive." Select any available drive letter and immediately the flash drive becomes available under Computer.

4 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, conradmetz


    The Windows Update might have changed some settings.

    You may want to re-mapped the drive by adding the Network Location under "Computer".

    See this link on how to map the drive again.

    • conradmetz's avatar
      conradmetz
      Aspirant

      I tried to follow the procedure for mapping a network drive, but got stymied by the terminology. I know my flashdrive drive letters (U and T) but what does "folder" mean in this context?

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        If ever you want to specify a specific folder inside the drive then you may do so.

        That's what the folder mean.

  • It turns out that the solution is really much simpler. Instead of approaching the situation through Computer/Network, simply enter Netgear Genie, click through the ReadySHARE choices, and click on the router address. When the flashdrive appears, right click on it and select "Map network drive." Select any available drive letter and immediately the flash drive becomes available under Computer.