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Sakikitty's avatar
Sakikitty
Follower
Sep 12, 2017
Solved

Reboots randomly R6300v2

I got my router a week ago and so far it's randomly reboot itself about 5 times. Sometimes a few times a day sometimes not at all. Any help?
Hardware
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Sep 20, 2017

    Hi Sakikitty,

     

    1. What is the firmware version of the router?

    2. Have you tried resetting the router?

    3. Have you tried switching to a different power outlet?

    4. Are you using the power adapter that came with the router?

    5. Have you tried using another power adapter with the same specs as the one that came with the device?

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Sep 20, 2017

Hi Sakikitty,

 

1. What is the firmware version of the router?

2. Have you tried resetting the router?

3. Have you tried switching to a different power outlet?

4. Are you using the power adapter that came with the router?

5. Have you tried using another power adapter with the same specs as the one that came with the device?

 

Regards,

 

Dexter

Community Team

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 25, 2017

    Hi Sakikitty,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team