Router Cannot locate 5 G

Hello

My router was not connecting to 5G, it would not even light up and was not showing up on any of my devices as an option.    I shut down several times and rebooted (only holding the reboot for like 3 seconds).  That's as far as my knowledge went so I I called netgear support and they would not help without trying to have me purchse a support membership for $189 when I knew it was simple glitch that I could not seem to figure out. 

After doing my own research and NOT purchasing the support membership, do the following:

- shut down every electronic that is connected to your network (sonos, cable box, phones, laptops, printers etc.)  EVERYTHING.

- reboot (stick a pin in the button near all the cables in the back) and hold for 15- 20 seconds.  Don't just shut it off you must reboot it.

- Wait 5 mintues before turning the router back on.  Do not turn on any other device.  You shoud see the 5G flicker - begin to turn on each device and connect to the 5G option - it should show up on all your devices.

I hope this saves you $189!!~!