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Forum Discussion
PSE
Nov 14, 2016Aspirant
Router doesnt recognize external USB hard drive
Ive had this router for over a year and everything was fine until I recently had to reinstall windows 10. The router and my internet connection works fine as does my wireless printer, (though Ive ha...
- Nov 16, 2016
Hi PSE,
Thank you for providing the details.
If you have the anniversary update (1607) installed for your Windows 10, some users reported that the steps below worked for them:
1. Go to Control Panel > User Accounts > Manage Windows Credentials
2. Add a Windows Credential
3. Enter the directions to the router and the router's user name and password. See example below:
\\readyshare
admin
password
4. Click on OK
5. Check to see if you are able to access the drive via Windows Explorer
Regards,
Dexter
Community Team
PSE
Nov 27, 2016Aspirant
Hi Dexter, That worked perfectly...thank you so much.
One final question, in the readyshare vault settings what is the "smart timeline" backup interval?
Thanks again,
Paul