NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Router R6120 works only on some computers
HelloWe have a Problem since yestaerday. We installed Netgear router and everything was fine. Now I'm the only one haveing a working WiFi (I have a Mac). My friends has a Dell pc (with Widows 10) and they can normally connect, but Internet doesn't work (or sometimes just for a few seconds).
What can be the problem?
We would be very grateful is someone can help us.
Thank you :)
3 Replies
what modem/gateway is the router connected to?
Firmware on the router?
Do wired devices work?
are you using access controls?
what actual error do they get when they try to connect?
Thanks for the replay :)
It's connected to an internet source in the office, I dont know a lot about it.
Everything works on my MAC. So I think is probably window blocking something.
Firmware on the router? no idea
Do wired devices work? no idea
are you using access controls? no idea
what actual error do they get when they try to connect?
No error, it connects. Outlook simply doesn't work and sometimes browsers do not work as well
Your work office?
I'd check with your IT department with how they'd like it setup to integrate with their network
