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Birl's avatar
Birl
Aspirant
Mar 20, 2017
Solved

Router R6400

Won't connect to the Internet. Connected to Spectrum modem. Spoke with spectrum they couldn't resolve. Said to call netgear. Any ideas?

  • Birl wrote:

    There is no mention of amber in the quick start guide for ethernet ports.



    If you read page 11 of the manual it says:

     

    "The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections."

     

     

    So, when you say:



    I have an amber light on port 1 where my Arlo is connected.

     

    It means that the Arlo is operating at <Gigabit speeds.

     

4 Replies

    • aalexandrebeta's avatar
      aalexandrebeta
      Master

      I am a bit limited but Birl  can you explain your network is wired and connected?

      Draw a clear picture.

      PLEASE!

  • Thanks for the responses. I followed the troubshooting link provided and using genie was able to connect to the internet.

    I have an amber light on port 1 where my Arlo is connected. There is no mention of amber in the quick start guide for ethernet ports. Cameras work but not sure it's optimal.

    • Birl wrote:

      There is no mention of amber in the quick start guide for ethernet ports.



      If you read page 11 of the manual it says:

       

      "The LED color indicates the speed: white for Gigabit Ethernet connections and amber for 100 Mbps or 10 Mbps Ethernet connections."

       

       

      So, when you say:



      I have an amber light on port 1 where my Arlo is connected.

       

      It means that the Arlo is operating at <Gigabit speeds.