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Forum Discussion

Seoul3ss's avatar
Seoul3ss
Aspirant
Mar 27, 2021

Router resets itself whenever my someone leaves the router range.

So has anyone expereince this issue before? 

Whenever someone leaves my house and the premises or whatever range the router is, the router just decides to reset itself.

I don't know why it does this and its getting irritating when I'm in a game or listening to music and the internet resets. 

The 2.4GHz works fine right after, but the 5G is what takes forever to load back.

And its ALWAYS whenever smoeone leaves. I can't find in any of the options that would cause this to do so. 

Please advise.

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What firmware is on your router? 

    What modem/gateway is it connected to?

    • Seoul3ss's avatar
      Seoul3ss
      Aspirant

      Firmware Version
      V1.0.11.110_10.2.100

       

      Could you elaborate the 2nd question?

      What do you mean what modem/gateway is it connected to?

      • plemans's avatar
        plemans
        Guru - Experienced User

        The modem or gateway.  What is the router connected to that provides internet service. 

        Something you can try is updating the firmware to the 1.0.11.116 firmware. Then try a factory reset and new install (don't use a backup)