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Forum Discussion
Solved
Router Status Link Fails
Hello all, I am able to log in to my routers interface but when I click on Administration then Router Status I receive the following error. You are not connected to your Router’s WiFi network
bobgrand Try to factory reset the router then reconfigure it manually.
Hi James,
1. I am accessing via Web Genie
2. Hardwired
3. WNDR3400v2
I didn't know there was a Desktop Genie. Where do I get the app as it may fix my problem.
Thank you
Bob
Hi bobgrand,
Please post the screenshot of the error message.
You can download it here.
https://www.netgear.com/home/discover/apps/genie.aspx?cid=wmt_netgear_organic
JamesGL
Community Team
Everything under the Advanced Tab gives me this error. Everything uder the Basic Tab works fine.
bobgrand Try to factory reset the router then reconfigure it manually.
