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Forum Discussion
Solved
Safe from hackers
I've recently suffered a 110GB hack and am wondering on the best adjustment to my Netgear Genie to prevent this happening again. Thanks.
Hi there ElaineM, thanks for your reply, sorry for the delay. It's actually all good now on a couple of fronts. Firstly the Remote Management is disabled. I just didn't see the "master" switch in the top left hand corner of the window (so it doesn't matter which option I've taken in the main space below). Secondly I had a couple of technicians look over my network with a malware scan and it appears that my hack was just a delayed update of my son's X-boxes (we had no idea that they could be so huge). So thanks again. All good for now.
It's recommended that Remote Management should be disabled.
What kind of IP address is that? Can you PM me the IP address?
I'll try to replicate it on my end. By the way, what's the model number of your NETGEAR router?
Hi there ElaineM, thanks for your reply, sorry for the delay. It's actually all good now on a couple of fronts. Firstly the Remote Management is disabled. I just didn't see the "master" switch in the top left hand corner of the window (so it doesn't matter which option I've taken in the main space below). Secondly I had a couple of technicians look over my network with a malware scan and it appears that my hack was just a delayed update of my son's X-boxes (we had no idea that they could be so huge). So thanks again. All good for now.
And just a reminder, we regularly update the Security Advisory for VU 582384.
For more information, please see the link below.