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same router, new isp and new modem now router not recognized
Hello and thank you in advance for your assistance! I recently moved and changed isp (to Time Warner Cable) and had to buy a modem (Arris SB6141). I have an internet connection with the modem by it...
THANK YOU ALL! It appears I hadn't reset the router when I thought I had and the cable was bad (I should have checked this first). I'm all set. My sincere appreciation for your generous help! Jane
Thank you. Yes I tried all of those things before I posted (I should have said that). I've also tried using Netgear Genie to "fix" the network and it fails to do so.
How do you obtain WAN IP address from your new ISP? same as before or it is different? Like dynamically obtaining or ISP gave you a fixed ip address you will use or do you need to log in? And again if you pug in your PC directly to the modem does it connect to the Internet?
Thank you. Yes, I have internet when I bypass the router and only have the modem connected to the computer. I don't need to login or use a fixed ip address. It is a cable connection and always "on".
Well, how about trying different cable between modem nd router WAN port? Again idsconnet every but one PC connected to the router.
Then issue a this 3 commands from PC 'ipconfig /rlease' 'ipconfig /renew' 'ipconfig /all' Now what is gateway address and ipv4 address?Try to ping the gateway address which supposes to point to the router. Use this command 'ping (gateway address) /t which will continously ping.
To stop it hit ctlr key and x key. Another ping you can run is ping localhost which will loopback test your NIC just to be sure.
If gateway address is 192.168.1.1 try to log into the router using this address. Even if it is not 192.168.1.1 try to log in using that address.
Here I'd think first thing we have to deal with is to be able to log into the router.
THANK YOU ALL! It appears I hadn't reset the router when I thought I had and the cable was bad (I should have checked this first). I'm all set. My sincere appreciation for your generous help! Jane