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Forum Discussion
FWP
Jun 22, 2016Aspirant
Security email: Disable remote management
I received an e-mail about Web GUI password recovery vulnerability and two-step instructions to follow. I was successful in step 1. Step 2 requires that you check to ensure that remote management is...
- Jun 22, 2016
Hi All,
It is a legit e-mail.
We also have posted it on here in the community.
Web GUI Password Recovery and Exposure Security Vulnerability
DavidNZ
Jun 22, 2016Aspirant
I received the same email. Is it genuine?
FWP
Jun 22, 2016Aspirant
Hi,
I found the same security advisory message on the Netgear website . See link
https://www.netgear.com/about/security/?cid=gwmng
Interestingly, the advisory was released on 5/9/2016 and I only received the e-mail yesterday almost 6 weeks later. I think it is real
- ElaineMJun 22, 2016NETGEAR Employee Retired
Hi All,
It is a legit e-mail.
We also have posted it on here in the community.
Web GUI Password Recovery and Exposure Security Vulnerability
- capayneJun 24, 2016Aspirant
Default Gateway is blank, and I cannot figure out how to connect my PC to the router. I have an ethernet cable, but there's only one place to plug that in, and that's where the internet cable is plugged in.
- ElaineMJun 24, 2016NETGEAR Employee Retired
capayne What's the model number and version of your NETGEAR device?
- hawkiJun 29, 2016Apprentice
Well you better tell your Tech Support.
I just got the email a few hours ago - Tech support says to ignore it cuz its a scam.
the email address it came from has been closed.
My gui has no option to enable PW recovery is why I called support.
WTF is the true story? And if it's legit what kind of support is Netgear offerring these days ???????????????
- hawkiJun 29, 2016Apprentice
BTW: This afternoon as late as 1:00 PM EST, the page on which the subject security advisory was taken down with an explanation that perhaps it was being modified).
- KoinFlipperJun 29, 2016Tutor
When I access Advanced features, the check box to ENABLE remote management is NOT CHECKED so I assume it is not turned on. However, I have been using NetGenie to switch channels with my cell phone APP. Does NetGenie NOT USE remote management? If it does, why can I remote manage without it turned on?