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Forum Discussion

mp-river's avatar
mp-river
Aspirant
Oct 19, 2016
Solved

Serial number is already registered in our system.

I just purchased a new factory sealed, in-the-box R6300v2 router and when I attempt to register it, the message states "This Serial number has already been registered in our system by a support repre...
  • mp-river's avatar
    mp-river
    Oct 24, 2016

    so, looking at my products on my netgear account, I see the router listed with the s/n I have been trying to enter. Not sure who/why/when/how the product was registered but it sure didn't seem like it was registered while I did the initial installation, but perhaps it was. nonetheless, it is assigned to me and all support options are avaiable. this discussion can be closed.