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Forum Discussion

mp-river's avatar
mp-river
Aspirant
Oct 19, 2016
Solved

Serial number is already registered in our system.

I just purchased a new factory sealed, in-the-box R6300v2 router and when I attempt to register it, the message states "This Serial number has already been registered in our system by a support repre...
Security
Troubleshooting
  • mp-river's avatar
    mp-river
    Oct 24, 2016

    so, looking at my products on my netgear account, I see the router listed with the s/n I have been trying to enter. Not sure who/why/when/how the product was registered but it sure didn't seem like it was registered while I did the initial installation, but perhaps it was. nonetheless, it is assigned to me and all support options are avaiable. this discussion can be closed.

cesarcabrera's avatar
cesarcabrera
Aspirant
Jul 27, 2017

I just purchased a ReadyNAS device previously owned and would like to register it under my profile, but when I try to do it the system reports it has already been registered.

 

How can I transfer the registration to my name?

 

Thanks,