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Forum Discussion
lindya1966
Jul 08, 2016Tutor
Suspicious email - NETGEARSecurity@e.netgear.com - Web GUI Password Recovery and Exposure Security
WNDR3800 From an email from “NetGear” – is the email address, any of the click-able links in it, or the email itself legit? Sender: NETGEARSecurity@e.netgear.com Web GUI Password Recovery...
- Jul 08, 2016
There's no need to do anything in your part.
WNDR3800 is not affected.
You received the email as an announcement that in case you just have bought one of the devices in the list.
lindya1966
Jul 08, 2016Tutor
None of the answers address the question thus far.
Is "Sender: NETGEARSecurity@e.netgear.com" a legitamate email address for NetGear?
In the link in one of the reponses to my initial post my router is not in the list of affected routers.
I do not have remote management enabled and I never have.
Until I recieved the suspicious email and posted on this forum, I never registered my router and I do not own any other NetGear products.
So Again
Router: WNDR3800
From an email from “NetGear” – is the email address, any of the click-able links in it, or the email itself legit?
ElaineM
Jul 08, 2016NETGEAR Employee Retired
There's no need to do anything in your part.
WNDR3800 is not affected.
You received the email as an announcement that in case you just have bought one of the devices in the list.
- lindya1966Jul 11, 2016Tutor
Again, I never registered my router, NetGear should have never had my email address, so whether or not my router was covered under this or not is moot, I should have never recieved an email fro NetGear.
And the most important question - "Is "Sender: NETGEARSecurity@e.netgear.com" a legitamate email address for NetGear?" - is this a valid email address from NetGear to its consumers has not been answered?
- ElaineMJul 15, 2016NETGEAR Employee Retired
There's no way we can acquire that email address unless someone registered the device providing that information.
And yes, it's a valid email address from NETGEAR.