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tobeetwo's avatar
tobeetwo
Aspirant
Mar 30, 2021

trying to reboot my Nighthawk router from another state

Don't understand the directions to reboot my A7000 remotely. I'm in another state and my wifi is down at home. Comcast shows my modem is working fine. How do you reboot the router remotely. I have the Netgear app, but can't find the router.

 

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Apr 02, 2021
    tobeetwo wrote:

    Don't understand the directions to reboot my A7000 remotely. I'm in another state and my wifi is down at home. Comcast shows my modem is working fine. How do you reboot the router remotely. I have the Netgear app, but can't find the router.

     

    The A7000 is a WiFi USB Adapter. It can't do anything to reboot your router.

     

    My guess is that you have picked the wrong device and posted your question in the wrong section of this community.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Look for the model number on the label on the device.

      • michaelkenward's avatar
        michaelkenward
        Guru
        Apr 02, 2021
        tobeetwo wrote:

        Oops 

        meant Router AC 1900

        Nope.

         

        AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds. Netgear makes several routers that are AC1900.