NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to Connect wireless
My wireless has worked fine until 2 days ago and I can seem to isolate the problem. I need help. Router Model WNDR3400v3 Firmware: V1.0.1.2 I have a Local area network [LAN]; it named (...
Hi CarolinaGuy
Welcome to the community!
Have you tried uninstalling and reinstalling the NETGEAR Genie?
What's the Genie version you're using?
You may also want to try is to uninstall the Genie completely and see if you'll get connected.
By the way, what's the operating system of the computer that has the Genie?
Install it in a different computer too for isolation.
Hi CarolinaGuy
Welcome to the community!
Have you tried uninstalling and reinstalling the NETGEAR Genie?
What's the Genie version you're using?
You may also want to try is to uninstall the Genie completely and see if you'll get connected.
By the way, what's the operating system of the computer that has the Genie?
Install it in a different computer too for isolation.
Thanks for your suggestion; I upgraded Genie and the software driver for my network adapter and it seems to be working great.
CarolinaGuy Glad to hear that it's all working right now!
Let us know if you need further assistance.
ok..so what if someone like me who has all ready updated everything AND still wireless devices wont connect??
tdrmulli Give us more details. Do you get any error message when connecting? Do you have any wireless password set on your router?
Did you try disabling it and see if it will get connected?
What devices do you have? What are these wireless devices? What operating systems?
Does it connect to a different wireless router or hotspot?